Customers answered in minutes, without you
The same questions about prices, hours and stock get answered from your approved information, day or night.
Social Reply
Get your evenings back. Keep every sale.
Novaix sets up AI agents that answer your customers, chase quotes and payments, and handle orders and reviews, for service and product businesses. Done for you, from £79 a month.
Six questions, two minutes, price included.
The results
What changes when the agents are running
More enquiries turned into work
Quote requests and custom orders are qualified straight away, and quiet leads are followed up so nobody slips away.
Lead Intake + Follow-Up
Paid faster, without the awkward calls
Polite reminders go out on schedule. You only step in when someone ignores them.
Invoice reminders
Fewer "where's my order?" messages
Customers get real tracking the moment they ask.
Order Status · Shopify
Abandoned baskets brought back
Two friendly nudges recover sales you'd otherwise lose.
Cart Recovery · Shopify
A reputation that looks after itself
Every review gets a reply, and bad ones come to you first with a calm draft.
Reviews
How it works
Two minutes to a recommendation. We do the rest.
- 01
Tell us about your business
Six quick questions. You get a recommended set of agents with a price, broken down line by line.
- 02
Free 30 minute audit
We check the recommendation against how you actually work. You keep the findings either way.
- 03
We set it up and run it
Tested before your customers ever meet it, with a plain monthly summary of what was handled.
Service businesses
Trades, salons, clinics, studios
Enquiries answered and qualified, quotes chased, reviews replied to and invoices paid, without the evening admin.
Product businesses
Wherever you sell
Product questions, custom and trade orders handled in your DMs and inbox. On Shopify, orders, carts and returns too.
Why it matters
Ten missed enquiries a week is £2,580 a month.
That's about 43 a month, at a 30% close rate and a £200 average sale. That's only the visible loss. The hours spent answering, chasing and following up come on top.
Think of the plumber missing 8 calls a week while under a sink.
The rules every agent follows
- Only says what you've approved. No invented prices, dates or promises.
- Complaints, refunds and anything sensitive go straight to you.
- If the AI fails, a safe template goes out instead. Nobody is left hanging.
- Every message is logged, so you can see exactly what was said.
You pay for what you use.
£39 a month for the platform, plus each agent from £20. Bundles start at £99. Every price breaks down line by line.
Run by Abbas, a process engineer and project manager. The diagnosis comes before any sales pitch.
About NovaixFair questions
Will it say something wrong to my customers?+
It only answers from information you have approved, and every reply is checked before it is sent: no invented prices, dates or promises. Complaints, haggling, refunds and anything it is unsure about come straight to you with a suggested reply.
What does it cost?+
A £39 monthly platform fee plus each agent you use, from £20. The smallest plan is £79 a month; bundles start at £99. Setup is £299 one-off. The pricing page breaks down every line.
I sell products, not services. Does this work for me?+
Yes. Answering product questions, custom and trade order enquiries, follow-ups, reviews and invoice reminders work wherever you sell. If you're on Shopify, we can also handle order tracking, abandoned carts, review requests and returns.
What if I don't use social media?+
Then you don't pay for Social Reply. Every plan is built from the agents you need, which is what the two minute form works out.
What if I am not technical?+
You never touch the technology. We set everything up, run it, and report in plain English.
Do I have to sign a long contract?+
No. Plans are rolling monthly with 30 days' notice. The work has to earn its keep each month.
See what would save you the most time.
Six questions, a recommendation and a price, then a free audit to check it.
Novaix Solutions · Manchester and Greater Manchester