Each agent handles one repetitive job, safely. They only say what you have approved, and anything they are unsure about comes to you. We set them up around your business and keep them running.
For any business, service or product
These run on your social media, email, website forms and texts, so they work for a plumber, a cake maker or a candle shop, wherever you sell.
Answers Facebook and Instagram comments and DMs using only the answers you approved: hours, prices you publish, how to book or order. On Shopify it answers product, sizing, stock and shipping questions straight from your live catalogue. Anything it is not sure about, any complaint or haggle, comes to you with a suggested reply, and the customer gets a polite holding message.
When someone asks for a quote, a custom piece or a bulk order by DM, web form, email or text, it asks the two or three questions you would ask anyway, then sends you one organised record: contact details, answers and a summary. It never quotes a price or promises a date.
Nudges leads that went quiet, reminds you when a quote is overdue, and checks in after you have sent one. It only messages inside your business hours and stops the moment the customer replies.
Thanks happy customers on Google and Facebook in a line or two that mentions what they liked. Negative or mixed reviews are never answered automatically: you get an alert and a calm draft that never admits fault or promises refunds.
A friendly reminder when an invoice goes overdue, a firmer one a week later, a final one after two weeks, then it hands back to you with everything that was sent. Works for customer invoices and wholesale or trade accounts, with Stripe or any invoicing tool that can send a notification.
Bundles: Essentials £99/mo, Complete £149/mo. Or build your own from £79/mo. See pricing
Extra for product businesses on Shopify
These connect to your Shopify store. They come in the Shop Essentials and Shop Complete bundles, with Social Reply answering from your catalogue, or you can add them to any plan.
Answers "where is my order?" with real tracking from Shopify, but only after the customer proves it is their order. Damaged parcels, missing items and anything unusual go to you with the order attached.
Two friendly nudges to customers who left items in their basket, with an optional discount on the second. One click unsubscribes them for good.
Asks for a review a few days after the order arrives, and skips anyone with a refund, a return or an open issue.
Checks each return request against your policy, rule by rule, and sends you the result with Approve and Decline buttons. Auto-approval only if you switch it on.
Bundles: Shop Essentials £99/mo, Shop Complete £179/mo. See pricing
Custom builds
Quoting, scheduling, re-keying data between systems, chasing paperwork: if a job is repetitive and rule-based, it can usually be automated. We map the process in the audit, then design, build and hand over agents built for your business. Custom builds start from £1,000.
Which agents would actually help your business? Two minutes to find out.
Find what fits my business